Return & Refund Policy

Thanks for shopping at www.secondnatureoils.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

In the event of a return, the customer is responsible for arranging the return shipping and payment for same.

If you receive a refund, the cost of initial shipping will not be included in your refund as shipping charges are non-refundable

Contact Us

If you have any questions on how to return your item to us, contact us on [email protected]